All items are processed within 5-7 business days and shipped via USPS. Domestic 1st class mail items have a delivery time of 2-7 business days.
Vallnez Mozell is not responsible for items lost in the mail.
You can return unworn, unused, and undamaged items, in good condition for resale within 14 days after you receive your package to receive a full refund minus the $10 shipping fee included in the original price. Please note that you will still be held responsible for return and/or exchange shipping charges.
If you receive a damaged item please contact us immediately to arrange for an exchange or refund. You can return defective merchandise for exchange or a full refund (minus the $10 shipping fee included in the original price) within 14 days after you receive your package. In case of defective product, we will cover the return shipping charges.
Please email: firstname.lastname@example.org and email@example.com for further instructions on returns/exchanges.