Next Markets: The Holiday Village at MetroTech Commons Wednesday 12/2/20-12/24! The Holiday Bazaar at The Old Stone House-Saturday 12/5/20 10am-4pm!

A New Dawn, A New Day NYC Shipping + Returns Info


Contact 'and And nyc' before returning any items.
You can return the product within 15 days of delivery.
The product must NOT be used nor worn. If the product is ruined or used the product shall NOT be refunded. Make sure to include your contact information with the return and if possible, please provide us with a tracking number. 'and And nyc' suggests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed. 'and And nyc' will make a refund of eligible returns to the form of payment used to purchase the item(s) minus the original shipping fee included in the price. The easiest way is to e-mail us at info@andandnyc.com & info@brooklynpop-up.com with "Returned Goods" in the subject line, along with a brief description of your case.To avoid any customs charges please clearly mark the package 'RETURNED GOODS'.